Life Issues

I'm in the middle of Susan Scott's book Fierce Conversations and found a few key quotes I thought I'd share for others (and also to help me find them in the future).

1. "The issues in my life are rarely about you.  They are almost always about me." p. 83  If I think about this I can see it in my life.  Many of the issues I have with others many not so much be about their actions, but rather how I apply their actions to my frame of reference.  For instance, if I'm bothered about someone coming in late everyday, perhaps what bothers me is that I'm not being recognized for being early everyday.  It's up to me to recognize this and get over it!
2. "We must recognize that humans share a universal longing to be known and, being known to be loved." p91  No great revelation there, but what struck me is how infrequently I apply this to everyday conversations. "Think for a moment about the kind of attention you bring to your conversations." p 94